1. Data Controller

We are the data controller responsible for processing the personal data of our customers and business partners. You can find our contact details below:

Doublés ApS

Hestehangsvej 58, Farum, Denmark

CVR No.: 44816679

It is not a requirement for our company to have an external DPO, but if you have any questions regarding the processing of your personal data, you can contact us via info@doubles.dk

 

2. Processing Activities

As the data controller under GDPR, we carry out the following processing activities:

 

2.1. Website Visits

When you visit our website, we use cookies to ensure its functionality.

 

2.2. Communication with Potential Customers 

If you have questions about our website or want to learn more about our services, you can contact us via email

We process your personal data to engage in a dialogue with you, for example, to answer questions about our services. We only process the information you provide in connection with our communication.

We typically process the following personal data: name, email, phone number.

Our legal basis for processing these personal data is GDPR Article 6(1)(f).

We delete our communication with you once it becomes clear whether you wish to use our services or not. In special cases, we may retain your data for a longer period if necessary.

 

2.3. Customers 

We need to communicate with our customers to ensure proper service delivery. This involves processing data such as name, address, services, special agreements, payment details, etc..

Our legal basis for processing these personal data is GDPR Article 6(1)(b).

Once the service has been delivered and any outstanding matters are resolved, we will delete the personal data.

 

2.4. Newsletter

We offer a newsletter that you can voluntarily subscribe to—and you can unsubscribe at any time.

The purpose of the newsletter is to send updates about our business, including new website content and service announcements.

We only send emails if you have actively given your consent. Initially, you provide your email address, and we then send a confirmation email to ensure that you have indeed subscribed.

Our legal basis for processing your personal data (email address) in relation to the newsletter is GDPR Article 6(1)(a).

We will process your personal data for as long as you remain subscribed to the newsletter. If you unsubscribe, we will stop sending emails to you. If you do not engage with our newsletter for 1 year, your consent will be considered withdrawn.

When you unsubscribe, we will retain your previous consent for 2 years due to statutory limitations, as outlined in the Consumer Ombudsman’s spam guidelines, section 11.3.

 

2.5. Accounting

We are required to retain all accounting records in accordance with the Bookkeeping Act. This means we store invoices and related records that may contain name, address, service description, etc.

Our legal basis for processing these personal data is GDPR Article 6(1)(c).

We store these records for at least 5 years after the end of the financial year in question.

 

2.6. Job Applications

We welcome job applications to assess potential employment opportunities within our company.

If you submit a job application, our legal basis for processing your personal data is GDPR Article 6(1)(f).

- If you submit an unsolicited application, HR will assess its relevance immediately and delete your data if no match is found.

- If you apply for a specific job, we will delete your application once the right candidate has been selected.

- If you proceed in a recruitment process or are hired, we will provide separate information on how your personal data will be processed.

 

3. Data Processors

We collaborate with partners and suppliers, some of whom act as data processors.

External suppliers may provide services such as workflow organization, IT hosting, consulting, and marketing.

We ensure that your personal data is handled securely by requiring our partners to adhere to high standards of protection. We establish formal agreements with any company (data processor) that processes personal data on our behalf.

 

3.1. Disclosure of Personal Data

We do not disclose your personal data to third parties.

 

3.2. Profiling and Automated Decision-Making

We do not engage in profiling or automated decision-making.

 

3.3. Data Transfers Outside the EU/EEA

We primarily use data processors within the EU/EEA. If we must use processors outside this region, they will be required to provide adequate protection for your personal data.

 

3.4. Data Security

We ensure the security of personal data processing through appropriate technical and organizational measures.

We have conducted risk assessments and implemented safeguards accordingly. One of our key measures is keeping our staff informed about GDPR compliance through regular training, GDPR courses, and internal procedures.

 

4. Your Rights

Under GDPR, you have the following rights regarding your personal data:

- Right of access – You can request insight into the data we process about you.

- Right to rectification – You can request correction of inaccurate personal data.

- Right to erasure – In certain cases, you can request deletion of your personal data.

- Right to restriction of processing – In specific situations, you may request restricted processing of your data.

- Right to object – You can object to processing based on our legitimate interests or for direct marketing purposes.

- Right to data portability – You can, in some cases, request transfer of your data to another controller.

You can read more about your rights in the Danish Data Protection Agency’s guidelines at www.datatilsynet.dk.

If you wish to exercise your rights, please contact us.

 

4.1. Withdrawal of Consent

If our data processing is based on your consent, you can withdraw it at any time.

 

4.2. Complaints to the Data Protection Agency

If you are dissatisfied with how we process your personal data, you can file a complaint with the Danish Data Protection Agency. Contact details are available at www.datatilsynet.dk.

We encourage you to stay informed about GDPR to ensure you understand your rights and obligations.